Project Overview & Validation
- Determine project management team
- Scope of work
- IT support requirements
- Timeline
- Expectations
- Change control process
- Licensing and permitting
- Risk mitigation
- Invoicing process
- Budget review / labor hours
Resource Management
- Manpower
- Subcontractors / vendors / temps
- Materials (tools, equipment, lifts)
- Support desk
- Scheduling
- Routing / travel plans
Training & Risk Management
- Pilot sites
- Kick off call
- Validate project
- Safety: Mission Zero
- Code Compliance
- Insurance requirements
- Quality assurance
Deployment / Installation
- Progress tracking, updates, reports & communication
- Escalation paths & communication channels
- Best practices
- Management of resources, labor, budget, hours, materials, expenses & change orders
- Periodic review of project
Quality Control
- Pictures
- Test results
- Electronic forms
- Site visits
Project Closeout
- Client documentation requirements
- Deliverables
- Client walkthrough & CSI (Client Satisfaction Index)
- Invoicing
- Post project review with client
